Payment:

By purchasing a web hosting package the Customer authorizes Servers and Domains - PMSI Web Hosting and Design to debit the Customers credit card for recurring charges either Monthly, Quarterly, Semiannually, Annually or  Bi-Annually to be determined by the web hosting package and payment term selected on our order form.

Late Payments

Payment for any web hostng package is due on the renewal date. Payments should be received on or before that date. Grace period will be 15 days from the due date. On the 20th day, if payment has not been received the account will be suspended. If payment is not received within the 30 days following suspension of the account, all of the files and email will be deleted from the server.

*Data Transfer Exceeds Quota

Data transer is measured over the course of each month. If the data transfer quota of your hosting package is exceeded, you will be charged $10.00 for an additional 5 GB of data transfer for that month. In most cases you can upgrade to a larger hosting package and avoid these charges. If you exceed the new quota, additional charges may be made for more data transfer. Accounts will not be suspended for exceeding the data transfer quota.

*Disk Space Exceeds Quota

Disk space usage is monitored continuously. If the disk space quota of your hosting package is exceeded, your email accounts will not receive email but will bounce mail. Bouncing email is considered spamming and cannot be permitted for any length of time. If we cannot assist you to remove old email or junk mail, then your account may be upgraded as needed. Disk space usage can accumulate with time due to web statistics, saved email and undeleted junkmail. We shall not be responsible for lost email or data due to a full disk space condition on your hosting package. It is the customers responsibility to monitor and manage the resouces provided. Accounts will not be suspended for exceeding the disk space quota.

Cancellation

Cancellation of a web hosting package can only be done by E-mail 30 days prior to cancellation date. To cancel a web hosting package, send an E-mail to billing. The E-mail must specifically state the domain name and WHEN to remove the domain from our server. All cancellation requests must come from the E-mail address of the owner on file, as shown in the Account Management area of the User control panel. Cancellation requests may be submitted from the User control panel using the E-mail Support tool.

Domain Registration

This refund policy applies to the web hosting products. If domain name registration is associated with the account, upon the cancellation of the web hosting product, the account will be downgraded to Domain Name Registration Only.

Domain name registration fees are not refundable.

Balance Due

Please be advised that the cancellation of the account does not release you from financial responsibility. If your account has a past due balance and you are not eligible for a refund, our Accounting department will continue collection efforts.